SnapEngage Live chat SnapEngage Live chat

Live Chat for your Website

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

Recent News feed from their twitter page:
@snapengage as of September 19, 2013
September 19, 2013
@evanhamilton We were just discussing that ;) More details to follow!
September 18, 2013
We have some amazing customers! @AirBnb helping out those impacted by the #boulderflood THANK YOU!
September 18, 2013
@evanhamilton Absolutely!
September 18, 2013
@evanhamilton The reply-to address is set in UserVoice under the custom email address. We use what is indicated there :)
September 17, 2013
@prokka Absolutely agree, plus everyone on the phone then says, "Cheers!" when they hear it :)
September 14, 2013
@radiusbob Thank you! So far so good.
September 13, 2013
Team working from home today safe and accounted for. Sending good vibes out to our friends and families, stay safe & dry! #boulderflood
September 6, 2013
¡Muchas gracias @edufernandez ! @diegomarino Porfavor empieze un chat con nosotros si usted tiene cualquier pregunta
August 16, 2013
RT @leanstackio: Find out how SendGrid supports their 100k+ customers! (Hint: @Zendesk + @snapengage + @getsatisfaction)…
August 13, 2013
Only two spots left to hear @jlmouton & others speak about App Engine. Stop by if you happen to be in Sydney today.
August 4, 2013
@RichardPatey let us know when you are in town would absolutely love to meet up!
July 31, 2013
RT @labenz: thanks @The_Blue_Key of @snapengage for an epic help session. We accomplished 4 upgrades in a single chat session. Live chat …
July 31, 2013
@labenz @The_Blue_Key #FTW is right!
July 31, 2013
@yerofeyev Yay!
July 26, 2013
RT @seememedia: @snapengage at #IgniteSteamboat on stage!
July 26, 2013
Excited to be part of the #Ignite Steamboat Springs tonight
July 26, 2013
Team SnapEngage is presenting in Steamboat Springs, CO and Auckland, NZ today! #international
July 17, 2013
@eligurock @mbeans Enjoyed is a word we love to hear!
July 17, 2013
RT @eligurock: Enjoyed manning @snapengage live chat today for @mbeans
July 12, 2013
@Teessidecreativ Thank you for the kind mention Leigh!
July 12, 2013
@bodalgo Awesome! We have a local favorite voiceover talent @heathercapri I wonder if she has heard of your service ;)
July 11, 2013
In #Montreal and want to "Boost your startup with Google AppEngine"? Come see our CTO @jlmouton speak and learn more
July 1, 2013
@tc_jason We try our best! Glad you appreciated the check in :)
June 29, 2013
@navibrigand Thanks for clarifying Keith, you bring up a good point and I will bring up the request at our next dev meeting.
June 28, 2013
@navibrigand Hi Keith, you actually can! Here is more about customizing the chat box
Recent News feed from their facebook page:
SnapEngage as of December 14, 2013

2013 the year of E-commerce: Will your company capture the growth | SnapEngage Live Chat, The Blog
January 29, 2013
2013 the year of E-commerce: Will your company capture the growth or be left on the sidelines? 6 points to help you be a contender with your ecommerce strategy.

January 26, 2013
To get your weekend off to a rocking start check out this fantastical custom chat box we created recently, definitely a fun one!

Das Berlin Tech Meetup-Debut im Jahr 2013
February 5, 2013
Kein klassisches Networking, sondern Produktdemos von Startups - beim sechsten Berlin Tech Meetup am 24. Januar ging es ums Produkt!

Customers Request the Darndest Things - Think customers: The 1to1 Blog
February 5, 2013
Customers are kind, mean, and everything in between. But, every now and then, customer service representatives encounter customers that are off the charts. These requests leave service professionals scratching their heads as they conjure up ways to satisfy the consumer despite their confusion. Yet,…

New SnapEngage Live Chat Website Design | SnapEngage Live Chat, The Blog
February 6, 2013
Announcing a new design for the SnapEngage website!

Get your customers to love you this Valentine's Day | SnapEngage Live Chat, The Blog
February 8, 2013
The real secret to getting your customers to love you this Valentine's Day

Looking For An Improved Customer Experience | The Blog
February 19, 2013
The success of any business is dependent on customer experience. The best way for businesses to compete is to offer their customers a live chat option.

Access your knowledge base directly inside the Web Client | The Blog
March 15, 2013
Integrate your knowledge base directly into the SnapEngage Web Client for easy one click access to all your articles.

Live Chat Results In Increased Conversion Rate | The Blog
March 20, 2013
Offering live chat for your website visitors to contact you with a sales or customer service issue will increase your conversion rates in realtime!

Updated Zendesk SnapEngage Live Chat Integration | The Blog
June 25, 2013
Announcing an update to our Zendesk integration that brings many new improvements and enhancements to an already awesome helpdesk and live chat integration!

June 25, 2013
Last week we mentioned the Web Client had turned one year old. Today, there was cake!

June 25, 2013
Our very own Erica ran the Bolder Boulder 10k race today and represented for team SnapEngage. Way to go Erica!

World’s Smartest Computer to Take Job as Call-Center Agent
May 25, 2013
Just two years removed from the fame and glory of defeating Ken Jennings on "Jeopardy!," the world’s smartest computer finds itself looking for work as a call-center agent. IBM announced today that it has trained its Watson artificial-intelligence software to answer customers’ questions and offer ad...

SnapEngage Web Client turns one year old | The Blog
May 23, 2013
We take a look back over the past year and see how the SnapEngage web client has changed and the features that have been added. An exciting year for Live Chat!

New Feature: Team Messaging for SnapEngage Web Client | The Blog
June 24, 2013
Now your SnapEngage web based chat agents can chat directly with each other in agent to agent conversations and rooms. A great way for agents to collaborate.

May 2, 2013
Well I really thought we would be done with the snow pictures in Boulder by May 1st... but I was proven wrong! - cv

April 27, 2013
This illustration was just used in the office to explain the SnapEngage POST API and what a 500 error response means...It worked surprisingly well!

Saturday Night Live: Old Glory Insurance
April 23, 2013
Laura Leighton hosts Saturday Night Live with musical guest Rancid.

April 18, 2013
Lovely morning today for the Boulder team, just can't share enough of our beautiful Flatirons! Fun Fact: there are 5 large Flatirons and geologists estimate the age of these rocks as 290 to 296 million years.

April 16, 2013
SnapEngage Boulder team once again hard at work... with a considerably larger amount of snow going on in the background than last week (yes that is snow, we didn't paint the windows white!) I am kinda hoping this doesn't become a weekly occurrence!

Security Alert: WordPress websites worldwide are under attack | The Blog
April 16, 2013
The news broke in a big way on Friday, April 12th, that a massive attack was underway all over the world, targeting websites running WordPress. Since we have quite a number of customers running SnapEngage on WordPress sites, we wanted to do our part to get the word out. This is a brute-force attack,...

April 10, 2013
Why yes, it is April 9th and there is a snow storm outside the Boulder office. As Jerome would say, "Perfect weather!"

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List of websites/webpages that are using SnapEngage Live chat technologies
SiteTechnologies  NGNix Server SnapEngage Live chat Google fonts Google Analytics  WordPress Blog/CMS SnapEngage Live chat Modernizr Cufon fonts jQuery jQuery UI DD_belatedPNG Google Analytics WordPress stats Facebook Social plugins Google Plus One Twitter plugins Gravatars widget  ASP.Net Web Application Framework SnapEngage Live chat olark chat Google fonts Kiss insight Google Analytics Clicky (GetClicky) ClickTale Tracker Mixpanel | Mobile and Web Analytics Facebook Social plugins Twitter plugins Amazon CloudFront (CDN)  SnapEngage Live chat Google Analytics  SnapEngage Live chat jQuery jQuery UI Google Analytics Facebook Social plugins  Drupal CMS SnapEngage Live chat jQuery DD_belatedPNG Google Analytics StatCounter Google Plus One LinkedIn plugins / sidebar widget AddThis bookmarker  SnapEngage Live chat Google Analytics ConversionRuler tracker AdRoll ads  WordPress Blog/CMS SnapEngage Live chat jQuery Google Analytics WordPress stats Facebook Social plugins Google Plus One Amazon CloudFront (CDN) Gravatars widget  SnapEngage Live chat jQuery Google Analytics  SnapEngage Live chat Google Analytics Clicky (GetClicky) Facebook Social plugins  SnapEngage Live chat Google fonts jQuery Apple Touch icons TypeKit jQuery UI Google Analytics Facebook Social plugins Google Plus One  SnapEngage Live chat Google Analytics Google Plus One  WordPress Blog/CMS SnapEngage Live chat jQuery jQuery UI Google Analytics Quantcast Chartbeat Amazon CloudFront (CDN) Twitter's Bootstrap  SnapEngage Live chat jQuery TypeKit Google Analytics Facebook Social plugins Amazon CloudFront (CDN)  SnapEngage Live chat  SnapEngage Live chat SWFObject (flash) prototype script Google Analytics AdRoll ads  Mootools Google Analytics Facebook Social plugins AdRoll ads Aweber Communication - Email marketing SnapEngage Live chat 
17 websites scanned so far...